Cant access your emails?
If you cant access your emails please check the following:
If this is a new email account and you are having trouble setting up please give us a call and we can guide you through the process.
If this is an existing account:
A quick fix can simply be to restart you internet modem or PC (switch it off and wait for 60 seconds) if this does not work:
Can you access the Internet?
if NO, please contact your Internet Service Provider as this is a problem with your internet connection.
if YES, can you access your own website?
if NO, please let our team know by emailing us here or calling 026655 9998.
If you can see your website and browse the Internet but still cant receive emails then let our team know by emailing us here or calling 026655 9998.
Common Issues
New Install
The settings in your email software such as Outlook, Thunderbird have been changed, corrupted or deleted. This is common when upgrading software or transferring to a new computer.
Black listed
You have been black listed by our server. This happens when a wrong password has been used repeatedly to access your account. This can happen when a new computer is added to a network or new email software is installed and the wrong password has been entered during setup. The remedy is simple please first visit http://www.whatsmyip.org and record your computer or computers IP address and then let our team know by emailing us here or calling 026655 9998.
